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S/4 HANA create or modify PO Error WY 163 - no contact person found

 

Symptom

You are creating purchase order (PO) and you get terminating message "Express document 'Update was canceled' when user releasing the document and hence output messages automatically processed due to dispatch time 4 settings, or you use dispatch time 3 and using ME9f for output sending.

Or you are using S/4HANA Output Control with dispatch time 2 and the output ends in error or similar termination visible.

Further details from canceled update in transaction SM13 shows message is from class WY with number 163 and text "no contact person found".

Environment

  • Materials Management (MM)
  • SAP ERP Central Component
  • SAP ERP
  • SAP enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA

Cause

The causing part is the output processing program, very likely the standard SAPFM06P program or its unmodified custom copy, as it has checks about plant and assigned customer master nr.:

The root cause is that for the PO's receiving plant a customer nr. is assigned (visible in T001w customizing database table), but no customer master record exists with that assigned customer nr., no entry with that in KNA1 table (customer master).

Resolution

Either add an existing customer nr. to that plant, or create the customer master with that number.


Keywords

nachricht output wy163 wy 163 t001w me21n me22n t001w kna1 customer kunder kunnr sapfm06p sm13 purchase order PO BRF+

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