Symptom
SYSTEMDB has a valid license and is not locked.
Tenant is locked with the error "System locked; license is invalid or expired"
Image /data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP HANA Platform Edition 1.0 or 2.0
- Multi-Tenant Database Container
Cause
SAP HANA licenses can be installed for the system database (global) or for a single tenant database (local). Global licenses are for the system database and all the tenant databases, but a license installed in a tenant database governs only that tenant database. If you remove a tenant-specific license key, that tenant database reverts to the global license key installed in the system database.
Resolution
Remove the license key from the TENANT database. This allows the TENANT to inherit the SYSTEMDB license key.
To do this, run the following SQL command from the TENANT (not the SYSTEMDB)
UNSET SYSTEM LICENSE ALL
This does not require a restart of the SYSTEMDB or TENANT. However, a new connection will need to be established.
Keywords
HANA, license, System locked, license is invalid or expired, tenant, SAP System Message: rabax during sapgui logon (location ***).
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